This role is working for a key Central Government department;
Main Purpose Of The Job
- To analyse, architect, design, build and support Salesforce solutions, according to agreed system requirements specifications, gathered through collaborative requirements workshops and prototyping sessions with key stakeholders and users.
- To integrate with and migrate data to/from external applications.
- To administer/maintain and support Salesforce solutions.
- To automate business processes
Responsibilities
Key Responsibilities will include:
- Undertake structured analysis of technical issues, translating this analysis into technical designs on the Salesforce platform and associated applications
- Where appropriate; plan and lead development on sets of related stories, having understanding of the whole system, taking responsibility for teaching to others
- Develop, configure or customise software solutions to meet the user needs, producing clean, efficient, secure and well-tested architectural solutions
- Look for opportunities to collaborate and reuse components, communicating with both technical and non-technical stakeholders
- Ensure that solution designs align with the goals of the organisation, following the digital roadmap and principles within the NAO Digital Plan
- Network and communicate with senior stakeholders and product owners, proactively seeking out opportunities for digital transformation
- Follow and improve best practice guidelines
- Find ways to improve system robustness, resilience, stability and integration
- Knowledge share with team members, mentoring and coaching junior colleagues
- Identify, test and champion the adoption of emerging technologies
Internal/External Relationships: Many internal and external relationships with NAO staff at all levels and with suppliers, vendors, technical colleagues in similar organisations.
Reporting To: Salesforce team lead
Resources Managed: External consultants as and when required
Essential
Skills required:
- Strong communication and inter-personal skills in dealing with a range of customers, including senior managers & end-users.
- Ability to recognise and respond to business issues and priorities
- Ability to explain technical concepts to non technical staff
- Ability to persuade and influence others decision making to steer towards optimum solutions
- Ability to support Salesforce solutions, including problem diagnosis and resolution.
- Experience of building secure applications accessible via community portal
- Practical experience of working using Agile methodologies.
- Experience of testing and implementing Salesforce critical updates
- Ability to mentor and coach less experienced members of staff
- Ability to work independently and engage supervisor as required
- Ability to architect technical solutions that fit into and facilitate an enterprise architecture
- Salesforce Administration/platform Developer certifications
- Salesforce technical skills
- Lightning web components
- Apex
- SOQL
- Dataloader
- Salesforce DX
- Deployment
- Creating and managing custom objects, fields, formulas, triggers, validation rules, custom workflow and approval processes
- Ability to design, code, test, debug, package and deploy quality scalable and well documented solutions on Salesforce platform using VS code
You must be a UK, Commonwealth, EEA or Swiss national to comply with Civil Service nationality rules and must hold a valid work permit. We are not able to sponsor work visas #3781415