Salesforce Architect

everis is a technology consultancy based on people. We strive to create an environment that encourages everyone to reach their full potential and achieve their professional objectives.

As a Leader in everis you will uphold the essence of the company values, be a focal point for your colleagues and make strategic decisions to ensure the long term sustainability of the organisation.

As part of the continuous growth of everis we are looking for a Salesforce Architect to join our team in London.

Integrity, ability to inspire, commitment and passion are key traits of our Leaders. If you have a positive attitude and a desire to make a true difference in your industry then we would love to hear from you!

Diversity and Inclusion:

We do our best to offer the best professional career opportunities to every individual, regardless of gender, age, race, cultural background or sexual orientation. Our diverse workforce enables us to create a work environment where everyone can find their own path to grow.

What we do

We are the ones who enable digital customer and CRM transformation using the Salesforce platform for the big global and fast growing companies around the world. These are the kind of companies where a differentiated and omni-channel customer experience and engagement has high impact in their markets. As a result we have been working in providing loyalty and customer engagement platforms, service management solutions, digital marketing solutions and full integrated CRM platforms in many different sectors and clients.

Our clients face challenges with omni-channel customer engagement, CRM adoption, customer data migration and transformation, data integration and analytics, etc... and we are here to help them through their CRM transformation journey by delivering quality results!

What we look for

We are looking for dynamic Solution Architects / Functional Leaders that have a passion for Salesforce technology but are also able to transfer their knowledge and passion to their teams.

The role will allow the candidate to be responsible for owning and delivering complex multi-Cloud Salesforce solutions using the Salesforce platform, including Sales, Service, Marketing, Commerce and Community Clouds and related technologies.

Candidate responsibilities

• Provide Salesforce Solution Architecture and Functional SME for both client delivery projects and prospect client pre-sales engagements.
• Leading the overall solution architecture and functional design of the Salesforce solution which could be across multiple Clouds (i.e. Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud)
• Translates business requirements into well-architected solutions that best leverage the Salesforce platforms and products
• Ensuring that the solution accurately reflects and meets the defined expectations of the business, from both a functional requirements and process perspective.
• Identify and confirm solution design risks, and develop mitigating approaches
• Articulate the benefits and risks to a solution’s feasibility and functionality
• Follow and understand new Salesforce product and capabilities resulting from product releases and acquisitions
• Provide detailed level of effort estimates for proposed solutions and provide expertise during pre-sales efforts to estimate the technical level of effort.
• Demonstrate thought leadership through publishing, public speaking and client presentations
• Coach and mentor junior functional team members
• Support in interviewing prospective candidates

Candidate profile

• At least 5+ years of CRM domain experience (7+ years preferred)
• At least 3 years of experience working on Salesforce implementation projects with end-to-end implementation experience with the Salesforce platform from a functional / solution perspective
• Proven ability to design and optimise business processes and define solutions that support this by leveraging the Salesforce platforms and products in the best way
• Have creative problem solving and analysis skills with an ability to identify develop and implement solutions to gaps to meet the needs of the business.
• Ability to lead design sessions and communicate design options to clients
• Extensive experience in Agile, Scrum and Waterfall methods
• Strong stakeholder management skills
• Excellent client-facing written and oral communications skills
• Strong communication, time-management and multi-tasking skills
• Ideally with Salesforce Cloud Consultant and Architect Certifications